Fri.Jul 08, 2022

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The state of customer care in 2022

McKinsey Operations

Customer experience is more important than ever—yet it has never been more challenging as companies face a perfect storm of increasing call volumes, talent shortages, and rising customer expectations.

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@davidclowery is back at the Supreme Court, this time with added Attorneys General

The Trichordist

David is petitioning the Supreme Court of the United States to stop Google's cy pres payola system of class action settlements. This is David's third trip to the Supreme Court. This time, 21 state attorneys general agree.

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LaLiga & Serie A Win New Pirate IPTV Blocking Orders Against ISPs

TorrentFreak

It’s been 16 years since music industry group IFPI pressured Danish ISPs to block Russian music site AllofMP3. In 2022, most major audiovisual rightsholders are involved in the practice. Pioneered by the Premier League and its anti-piracy partners, pirate IPTV injunctions now provide authority for sophisticated flexible blocking, edging ever closer to the Holy Grail of real-time stream disruption.

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Snapchat Isn’t Liable for a Teacher’s Sexual Predation–Doe v. Snap

Technology & Marketing Law Blog

A high school teacher allegedly used Snapchat to groom a sophomore student for a sexual relationship. (Atypically, the teacher was female and the victim was male, but the genders are irrelevant to this incident). Among other defendants, the victim sued Snapchat for negligence. The court treats this as an easy Section 230 case: ICS Provider. Undisputed, plus Lemmon v.

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Software Composition Analysis: The New Armor for Your Cybersecurity

Speaker: Blackberry, OSS Consultants, & Revenera

Software is complex, which makes threats to the software supply chain more real every day. 64% of organizations have been impacted by a software supply chain attack and 60% of data breaches are due to unpatched software vulnerabilities. In the U.S. alone, cyber losses totaled $10.3 billion in 2022. All of these stats beg the question, “Do you know what’s in your software?

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UK Litigation Roundup: Here's What You Missed In London

IP Law 360

The past week in London has seen Warner Bros in two separate suits over copyright, Visa facing another competition suit over its fees, and a Scottish businessman suing a finance company for professional negligence over a failed Scottish news venture. Here, Law360 looks at these and other new claims in the U.K.

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Legal confusion on essentially derived varieties must be cleared up for the sake of innovation -. Green light to gene-editing plants risks uncertainty and increasing disputes

JD Supra Law

As gene editing techniques come to the fore in the UK and elsewhere, industry increasingly needs clarity on the breeder's exception to plant variety rights. Originally published on IAM media.com on May 2022.

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More Trending

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From vision to green-tech unicorn: Lessons from Enpal

McKinsey Operations

Enpal’s CEO and founder discusses how an interest in solar installation fueled the creation of a company moving toward full-scale green energy and mobility systems.

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Lewis Black Is Latest Comic To Sue Pandora Over Royalties

IP Law 360

Comedian Lewis Black is suing Pandora Media LLC in California federal court over royalties, the latest comic to accuse the streaming platform of wrongfully profiting from his works.

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Your questions about automation, answered

McKinsey Operations

A new survey sheds light on the state of automation, the benefits that automation brings, and best practices for scaling automation technologies successfully.

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Vizio Ruling Offers Potential Precedent On Source Code

IP Law 360

The recent California federal court decision in Software Freedom Conservancy v. Vizio to allow a smart TV consumer to proceed on a breach of contract claim against a product maker for using open source software in its source code contains a potential precedent for developers, because no court had previously given them the rights to contractual declaratory relief requiring distribution of these codes, says Jeremy Elman at Allen & Overy.

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IPO Diversity in Innovation Toolkit

Women and diverse employees have the technical skill and knowledge, yet their contributions are not patented at the same rate as those of their male counterparts.This toolkit can help organizations move the needle on achieving gender parity in innovation.

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The role of financial services in improving racial equity in the US

McKinsey Operations

In April 2022, McKinsey gathered a group of leaders in financial services to discuss the work they are doing to increase financial inclusion, address systemic challenges, and catalyze efforts to close the racial wealth gap.

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Safe Skies Eligibility Petition

Patently-O

David Tropp sued Travel Sentry for patent infringement back in 2006. That was the same year that I first taught a patent law class. Back then, eligibility was almost an unknown concept in patent litigation. The rule of thumb was “anything under the sun, made by man,” and I mean ANYTHING. But as we crawled into the 2010s, eligibility emerged as a powerful tool to invalidate issued patent claims–including Tropp’s covering covering a TSA-approved luggage lock.

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Should Artists Make Money Off Future Sales of their Work? An Argument For and Against

IPilogue

Michelle Mao is an IPilogue Writer and an incoming 2L JD candidate at Osgoode Hall Law School. Imagine you are a new artist, who sells your art for $500 dollars, which is enough to cover the cost of supplies and your time spent on the piece. Then you find out ten years later that your original piece was resold for over $50,000 dollars while you are destitute.

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Cloud in China: The outlook for 2025

McKinsey Operations

What will drive China’s next wave of cloud adoption? Successful enterprises will focus not on moving to the cloud but on using it to deliver tangible business value.

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Ga. Judge Voids Contract Clause For Insurance Agents

IP Law 360

A Georgia judge said a marketing organization can't enforce non-solicitation agreements in its contracts with two independent insurance agents whom it has sued for alleged trade secrets violations, saying the clause is unenforceable under Georgia law.

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Vidal Orders Amicus Briefs in PTAB OpenSky and Patent Quality Assurance Cases

IP Watchdog

The U.S. Patent and Trademark Office (USPTO) yesterday afternoon announced that USPTO Director Kathi Vidal will be accepting amicus briefs in the Director Review of both OpenSky Industries, LLC v. VLSI Technology LLC, IPR2021-01064 and Patent Quality Assurance, LLC v. VLSI Technology LLC, IPR2021-01229, both of which have been the subject of scrutiny by members of Congress and patent practitioners.

Patent 69
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Law School Admissions Shouldn't Hinge On Test Scores

IP Law 360

The American Bar Association recently granted law schools some latitude on which tests it can consider in admissions decisions, but its continued emphasis on test scores harms student diversity and is an obstacle to holistic admissions strategies, says Aaron Taylor at AccessLex.

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Getting your Industrial Design Registration in Oman

IP and Legal Filings

Oman, officially known as the Sultanate of Oman, is a major country in the Western Asia sharing its land borders with Saudi Arabia, United Arab Emirates and Yemen. Oman has marked itself in having a strong geopolitical impact in the region being the member of United Nations, Arab League, Gulf Co-operation Council, Organisation of Islamic Co-operation.

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Albright Punts Patent Suit Over Meta VR Headsets To Calif.

IP Law 360

U.S. District Judge Alan Albright has kicked to California a suit alleging that Meta's Oculus Quest 2 virtual reality headset infringes various map-building and tracking systems patents, saying evidence and documents are easier to retrieve in the Golden State.

Patent 75
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Getting your Trade Marks Registration in Oman

IP and Legal Filings

Oman, officially known as the Sultanate of Oman, is a major country in the Western Asia sharing its land borders with Saudi Arabia, United Arab Emirates and Yemen. Oman has marked itself in having a strong geopolitical impact in the region being the member of United Nations, Arab League, Gulf Co-operation Council, Organisation of Islamic Co-operation.

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The Biggest Copyright Rulings Of 2022: A Midyear Report

IP Law 360

In the first half of 2022, the U.S. Supreme Court held that an applicant's lack of knowledge about the law can excuse innocent mistakes in a copyright registration, while the Ninth Circuit refused to reinstate a $2.8 million verdict against Katy Perry over her hit "Dark Horse." Here's a look at the most significant copyright decisions so far this year.

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Five trends shaping tomorrow’s luxury-car market

McKinsey Operations

Luxury-car sales continue to surpass the mass market in terms of growth, profitability, and buzz. Here’s why.

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Can you keep a (trade) secret?

JD Supra Law

Do you know what your trade secrets are worth? If not, it’s time to find out, because those who cannot answer this question may find themselves without a basis for bringing a claim under the Defend Trade Secrets Act (DTSA). Originally published in The Journal Record on July 7, 2022.

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Patent Filings Roundup: Suits Explode at End of Q2; Fortress 4G LTE Multi-District Litigation Against Auto Industry Goes to Michigan; Rare Derivation Denial

IP Watchdog

Recession woes, war in Ukraine, and rising inflation have to date had little effect on the patent litigation marketplace—emphasizing the “non-correlated” in “non-correlated asset”—and it was borne out in the courts last week, where litigation exploded, with 135 new patent filings, more than double the average—though this keeps with a trend of seeing filings spike at the ends of annual quarters.

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Fintiv 2.0: USPTO Director Issues Guidance Softening Risk of Discretionary Denial

JD Supra Law

Newly appointed USPTO Director Kathi Vidal issued a set of interim procedures clarifying how the Patent Trial and Appeal Board (PTAB or Board) should apply its Fintiv decision going forward. Vidal’s guidance, which will remain in place while it undergoes formal rulemaking, supports arguments that Fintiv unduly restricts access to the PTAB when a patent challenger is engaged in ongoing, fast paced litigation.

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Getting your Patent Registration in Oman

IP and Legal Filings

Oman, officially known as the Sultanate of Oman, is a major country in the Western Asia sharing its land borders with Saudi Arabia, United Arab Emirates and Yemen. Oman has marked itself in having a strong geopolitical impact in the region being the member of United Nations, Arab League, Gulf Co-operation Council, Organisation of Islamic Co-operation.

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Federal Circuit Approves Interim-Director Director Reviews

JD Supra Law

The Federal Circuit’s decision on May 27, 2022 in Arthrex Inc. v. Smith & Nephew Inc. et al., set forth that Patent Commissioner, Drew Hirshfeld, was within the bounds of the U.S. Supreme Court’s United States v. Arthrex ruling when exercising his discretion regarding U.S. Patent and Trademark Office (“USPTO”) director reviews. Arthrex, which was decided in June 2021, established that any Patent Trial and Appeal Board (“PTAB”) decision that the USPTO disagrees with is reviewable by a.

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Apple Slams Ericsson's 'Secret' Colombia FRAND Injunction

IP Law 360

Apple told a Texas federal judge Friday that Ericsson is trying to disrupt an upcoming trial over whether the Swedish telecom company is fairly licensing standard-essential 5G technology to Apple by getting a "secret" injunction against Apple in Colombia on Thursday.

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2nd Circuit to Determine if Rogers Test Fits Shoe Trade Dress Dispute Between MISCHF and Vans

The IP Law Blog

In this episode of The Briefing by the IP Law Blog, Scott Hervey and Josh Escovedo discuss a dispute between Vans and MSCHF, over MSCHF’s new sneaker line that contains “striking visual similarities” to Vans shoes and packaging. Watch this episode on the Weintraub YouTube channel, here. Listen to the podcast version of this episode on your favorite platform or online, here. .

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2nd Circuit to Determine if Rogers Test Fits Shoe Trade Dress Dispute Between MISCHF and Vans

LexBlog IP

In this episode of The Briefing by the IP Law Blog, Scott Hervey and Josh Escovedo discuss a dispute between Vans and MSCHF, over MSCHF’s new sneaker line that contains “striking visual similarities” to Vans shoes and packaging. Watch this episode on the Weintraub YouTube channel, here. Listen to the podcast version of this episode on your favorite platform or online, here.

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AGCO Cleared Of Infringing Deere Seeding Machine Patents

IP Law 360

A Delaware federal jury found Friday that AGCO Corp. and its Precision Planting LLC unit did not infringe two Deere & Co. patents on seeding machine technology that Deere claims allows seeds to be planted faster and more accurately.

Patent 52
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[Audio] Podcast: The Briefing by the IP Law Blog - 2nd Circuit to Determine if Rogers Test Fits Shoe Trade Dress Dispute Between MISCHF and Vans

JD Supra Law

In this episode of The Briefing by the IP Law Blog, Scott Hervey and Josh Escovedo discuss a dispute between Vans and MSCHF, over MSCHF’s new sneaker line that contains “striking visual similarities” to Vans shoes and packaging.

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Ping® by AdlerLaw July 2022 – Recent State Laws in Illinois & New York Affect Contractors, Interior Designers

LexBlog IP

This month’s issue of Ping® highlights recent changes in State laws in Illinois and New York. Effective January 1, 2023, Illinois joins at least 18 other states to have a Title Act authorizing Registered Interior Designers to seal any bound set or loose sheets of technical submissions. This change can only benefit everyone in the industry including, designers, tradespersons, and most importantly, consumers.

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Fed. Circ. Refuses To Lift Atty's USPTO Conflict Suspension

IP Law 360

The Federal Circuit on Friday refused to block an attorney's suspension from practicing before the U.S. Patent and Trademark Office, rejecting his First Amendment challenge to the finding that he violated conflict of interest laws by representing clients while working for the U.S. Navy.

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Meet Grace Peterson! The Newest Member of Stock Legal!

Stock Legal Blog

Hi ya’ll, my name is Grace Peterson, and I am so excited to be joining Stock Legal as a Summer Associate! I just completed my second year of law school at Saint Louis University and would love to someday work as an international corporate litigator within the public health industry. I am thrilled to have the opportunity to further my knowledge in corporate law alongside the incredible team at Stock Legal.